Stripe-hosted checkout
Customers pay through Stripe checkout. SoloPayLink does not store full card numbers, CVC, or bank login details.
No card storage
Owner connects Stripe
Trust Center
Clear money flow. Clear data rules. Clear owner control.
SoloPayLink is built for solo service owners who need customers to feel safe before they book and pay. This page explains what SoloPayLink handles, what Stripe handles, what owners control, and what we do not claim.
Trust by design
The trust layer is built into the booking flow, not added only as marketing copy.
Owner controls the business rules
Owners control services, prices, availability, notice windows, payment mode, cancellation wording, and booking page details.
Editable anytime
Delete/export paths
Customer verification
Booking and portal flows use email verification where needed so booking access is tied to the customer email used at booking.
Email OTP
Customer portal
What each party handles
This is the simple version of the SoloPayLink trust model.
| Area | SoloPayLink | Stripe / provider | Business owner |
|---|---|---|---|
| Payment page | Creates the booking and checkout flow. | Processes card/payment details through Stripe. | Connects and manages their own Stripe account. |
| Service delivery | Provides the booking software. | Not involved. | Provides the actual service and handles service issues. |
| Refunds and disputes | Shows the rules and records booking status. | Processes payment/refund actions where applicable. | Sets policies and handles customer service decisions. |
| Customer data | Stores booking details needed for confirmation, portal, support, and security. | Processes payment/security metadata needed to operate payments. | Must use customer data lawfully for their service. |
Launch transparency
SoloPayLink is new. The right trust strategy is proof that can be checked, not inflated claims.
Founder-led support
SoloPayLink is operated as a founder-led launch product. Public registration details and a fuller company profile should be published before broad commercial scale.
Support: support@solopaylink.com
ABN: to be published
No fake social proof policy
We do not publish fake customer names, fake review counts, or fake processed-volume numbers. Launch examples are labelled as examples until real owners give permission to publish their results.
Examples labelled
Real reviews later
What SoloPayLink does not do
These boundaries are important because they remove hidden risk and confusion.
No card vault
SoloPayLink does not store customer full card numbers or CVC.
No service guarantee
SoloPayLink provides software. The business owner delivers the actual service.
No hidden customer platform fee
Customers see the service price set by the owner. SoloPayLink fees are explained to owners on pricing.
Where to verify details
The Trust Center links to the policy pages that explain data, fees, support, and platform rules in more detail.
Privacy
What data is collected, why it is used, and how Stripe and Google Cloud fit into the service.
Terms
Platform rules, owner responsibilities, customer responsibilities, refunds, disputes, and liability boundaries.
Support
Who to contact for technical issues, payment issues, booking issues, and service-provider issues.